@thesis{thesis, author={Arianti Dewi and PUTRA SONNY SYAHRINDRA}, title ={APLIKASI DATA MINING UNTUK CLUSTERING DATA PADA SERVICE PELANGGAN MENGGUNAKAN METODE K – MEANS (STUDI KASUS: CABANG JNE CIMONE TANGERANG)}, year={2015}, url={http://156.67.221.169/1366/}, abstract={Part of the cash counter at JNE have difficulties when reporting to the classification of financial part JNE about the data used in the service delivery JNE customers. To set targets for future years needed an application that can display the data pattern of service delivery. Based on the problem of designing data mining applications authors using the K-Means method to determine the cluster or group of data by year and service delivery in the branch JNE Cimone Tangerang. Classification of data by year and service delivery will be visible through the pattern data using matlab application. Result of the research is pattern data based on the year and the service will be seen in three clusters. Service delivery of data that are used most widely by customers JNE Cimone Tangerang branch for three years from 2012 to 2014 is the service delivery Reg (Regular).} }