@thesis{thesis, author={Partahi M Musa and Tobing Marshel Parningotan L.}, title ={Studi Peningkatan Efisiensi dan Efektivitas Pengelolaan Pelanggan dan Pemetaan Susut Teknis Jaringan Tegangan Rendah di PLN UP3 Belitung}, year={2022}, url={http://156.67.221.169/5482/}, abstract={Distribution of electrical energy to provide quality and modern and efficient services in terms of quality, availability of energy supply and efficient distribution in order to reduce losses in order to maximize sales of electrical energy. At current condition is that distribution assets are only in the form of location coordinates and a complete geospatial map has not yet been formed, so it is still difficult to determine an efficient form of energy distribution. It is therefore important to map a distribution network that is similar to the existing system, so as to provide better visualization in making modifications, and implementations for system completion and efficient managementThis study introduces a mapping method for 20 kV distribution network system using location coordinates and supporting data attributes in geospatial maps in the Quantum GIS 3.10.8 application. Spatial mapping of time efficiency in solving various problems of electricity distribution. In this study, we describe a software solution that integrates geospatial maps and data attributes to support the completion process of i) mapping of low voltage network technical losses in feeder A, ii) final completion of maintenance of meters aged 10 years, iii) settlement of arrears by the method radius of completion, iv) efficient and effective completion of new splicing finishes, and v) assisting in marketing the right induction stove at power capacity 900 ? 1300 VA.} }