@thesis{thesis, author={Kurnia Kurnia}, title ={Sistem Pengendalian Internal Pada Prosedur Pemberian Kredit Gadai Di Pt. Pegadaian Cabang Bengkalis}, year={2022}, url={http://eprints.polbeng.ac.id/7054/}, abstract={This study aims to determine the Internal Control System and Procedures in the Provision of Pawn Loans at PT. Pegadaian Bengkalis Branch. This type of research is descriptive qualitative. The data analysis technique used is descriptive. Data collection techniques carried out consisted of interviews and documentation.This study discusses the credit internal control system at PT. Pegadaian Bengkalis Branch. all activities, procedures, and various policies in the credit sector are discussed based on Standard Operating Procedures. The results of the study that the Internal Control System in the Provision of Pawn Loans has been carried out based on Standard Operating Procedures but has not been applied in detail. Internal Control System in the field of credit at PT. Pegadaian Bengkalis Branch is not adequate, this can be seen from the weakness in internal control, namely there are still multiple positions when conducting customer surveys. In the implementation of Lending, it has been carried out using Standard Operating Procedures. However, the customer survey process has not been carried out in detail using the 5C principle in accordance with the Standard Operating Procedure Regulations.} }