@thesis{thesis, author={Ratnasari Ayu}, title ={Improving Listening Skills Using Video To 10th Otkp2 Grade Automation And Office Management Department Students’ Of Smk Kawung 1 Surabaya}, year={2020}, url={http://erepository.uwks.ac.id/6271/}, abstract={Based on observations at SMK Kawung 1 Surabaya, it can be seen that the value of English in class X OTKP2 especially in listening ability is still very low. This is evidenced in the pre-cycle activities which got an average score of 67.5 which was included in the low category.} }