@thesis{thesis, author={Adella Intan Pertiwi }, title ={COLLABORATIVE GOVERNANCE IN EMPOWERING MICRO, SMALL, AND MEDIUM ENTERPRISES THROUGH SIBAKUL JOGJA FREE-ONGKIR DURING COVID-19 (CASE STUDY: DEPARTMENT OF COOPERATIVES AND SMALL AND MEDIUM ENTERPRISES OF THE SPECIAL REGION OF YOGYAKARTA)}, year={2021}, url={https://etd.umy.ac.id/id/eprint/3604/}, abstract={The SiBakul Jogja free-ongkir is an empowerment program to improve the economy, especially helping MSMEs in the province of Yogyakarta affected by the COVID-19 pandemic, which has caused their income to decline. The study was conducted using qualitative descriptive research methods. The technique of collecting data employed in-depth interviews and documentation. Collaborative governance in the SiBakul Jogja free-ongkir program involves several stakeholders namely, the Department of Cooperatives and SMEs of the Special Region of Yogyakarta, the Java Parama Niaga Cooperative, Gojek Jogja, Grab Jogja, and MSMEs affected by COVID-19. The results showed that the collaboration between stakeholders in the SiBakul Jogja free-ongkir program was successful. The continuation of the cooperation in empowering MSMEs in the SiBakul Jogja free-ongkir program is influenced by various factors, namely supporting factors and inhibiting factors. Supporting factors such as a good network structure involving actors who are competent in their fields, adequate sources of funds, and authorities who are in accordance with procedures. The SiBakul Jogja free-ongkir program has better changes than before namely from manual into an application. Furthermore, the inhibiting factors are the lack of evaluation by the private sector and lack of technical resources.} }