@thesis{thesis, author={Aristona Darmala}, title ={POLA KOMUNIKASI ANTARA MAHASISWA BARU DARI LUAR PULAU YANG MENGALAMI CULTURE SHOCK DENGAN MAHASISWA PERGURUAN TINGGI DI SURABAYA}, year={2017}, url={http://eprints.upnjatim.ac.id/7653/}, abstract={ARISTONA DARMALA, 1243015014, COMMUNICATION PATTERN BETWEEN STUDENTS OUTSIDE THE ISLANDS WITH STUDENTS SURABAYA POST COLLEGE ENTRY IN SURABAYA. Communication and culture are not just two words, but two concept that can not be separated. Intercultural communication occurs because of differences in perception and habits between communicator and communicant. The existence of cultural differences, able to cause a conflict between communicator with communicant because the meaning obtained to experience uncertainty. However, the uncertainty can be reduce if communicators with communicant capable of effective communication process. In the study using the theory of social exchange. There are four communication pattern that become the basic concept of this research, namely the pattern of balance, reserve balance pattern, unbalanced separation pattern, and monopoly pattern. This research uses indepth interview technique and participant observation. The analysis used is qualitative in the form of description or descriptive explanation. From the interview result, it is known that the communication pattern used between the students outer islands and the local students of Surabaya is the pattern of communication balance, in communication between them is open, honest, and free. No one is who rule or a follower. Both positions are the same. Keywords : Communication Pattern, Intercultural Communication, Social Exchange Theory.} }