@thesis{thesis,
		author={IDASARI GULTOM  MELI},
		title ={Health Insurance Claim Settlement Procedure for PDAM Tirta Pakuan Bogor Employees},
		year={2019},
		url={http://repository.ibik.ac.id/1027/},
		abstract={The government requires all companies to implement an occupational safety and health management system that is integrated with the company's management system for workers. This obligation is stated in Law No. 13 of 2003 Article 87 paragraph (1) concerning Manpower. Health insurance is a type of insurance product that specifically guarantees the health costs of the insured. The need for insurance is currently increasing along with the times. Health insurance will provide health insurance to the insured party and registered families of risks that may occur in the future.
This study aims to explain what health insurance benefits, procedures for resolving health insurance claims, and the obstacles faced in solving health insurance claims at PDAM Tirta Pakuan Bogor.
From the results of these studies it is known that the procedure for settlement of health insurance claims is quite simple, the insured party is only required to submit a claim to PDAM Tirta Pakuan and complete the claim documents. The process of completing a health insurance claim for 21 working days after the document is taken from the PDAM. The obstacles that occur are claims that have crossed the line, and incomplete documents.}
		}