@thesis{thesis,
		author={GUMILANG  NOVAN},
		title ={PENGARUH KOMUNIKASI EFEKTIF TERHADAP TRUST PELANGGAN
DI UNIVERSITAS MERCU BUANA
(Studi Survey Periode 12 April 2014 - 13 September 2014)},
		year={2015},
		url={http://repository.mercubuana.ac.id/10349/},
		abstract={}
		}