@thesis{thesis,
		author={Putri  Yuliana Adiyan},
		title ={Implementasi Sistem Layanan Pajak Online E-Billing Di Kantor Pelayanan Pajak Pratama Pekanbaru Tampan},
		year={2021},
		url={https://repository.uir.ac.id/10241/},
		abstract={This study aims to describe the Implementation of the E-Billing Online Tax Service System at the Pekanbaru Tampan Tax Service Office. E-Billing is an online tax payment method created to make it easier for taxpayers to pay taxes. The Directorate General of Taxes ratifies the E-Billing policy based on the Regulation of the Directorate General of Taxes Number PER-05/PJ/2017 concerning Electronic Tax Payments. The method used in this study is a qualitative method with descriptive analysis techniques, as well as data collection techniques carried out by observation, interviews, and documentation techniques. The subjects contained in the study were one key informant and five informants. From the results of the research on the Implementation of the Online E-Billing Tax Service System at the Pekanbaru Tampan Pratama Tax Service Office, according to George C. Edward, the four indicators according to George C. Edward are: Communication of the implementation of this program has been optimal, in terms of socialization, while Resources are not going optimal, then the Disposition indicator has been optimal, and the Bureaucratic Structure indicator has been not optimal.}
		}