@thesis{thesis,
		author={Arinda  Mirna},
		title ={LEADERSHIP OPTIMAZATION ON THE HEAD ON
INTERNAL SERVICES POLICY MAKING TO
IMPROVE THE QUALITY OF PUBLIC SERVICES (Case
Study of the Development of Intestment and Services
Integrated One Door District. Jombang)},
		year={2024},
		url={http://repository.undar.ac.id/id/eprint/1104/},
		abstract={Leadership is a leader who is the main factor in the implementation of 
public policy making as well as the way of policy making. With the 
suitability of the policies implemented, it will later affect the improvement 
of the quality of public services. The purpose of this study is to determine 
the method or strategy in optimizing leadership in policy making and to 
determine the improvement of the quality of public services at the 
DPMPTSP office of Jombang Regency. This study uses a descriptive 
qualitative method. The results of the study of the head of the office using a 
democratic leadership style that makes optimization, namely the head of 
the office evaluates the performance of all divisions in order to make new 
breakthroughs to always improve the quality of excellent service. As well 
as an increase in the quality of public services in the ideals of excellent 
service quality, transparency, accountability, conditional, participatory, 
equal rights, balance of rights and obligations.}
		}