PEMBANGUNAN CHATBOT MENGGUNAKAN NATURAL
LANGUAGE PROCESSING UNTUK PENINGKATAN
PERFORMANCE PT JASA KELISTRIKAN INDONESIA
Total View This Week0
Total View This Week0
Institusion
Institut Teknologi Perusahaan Listrik Negara
Author
Setyadin, Rahmat Dipo
Asri, Yessy
Aziza, Rosida Nur
Asri, Yessy
Aziza, Rosida Nur
Subject
Teknik Informatika
Datestamp
2023-06-22 06:47:54
Abstract :
Today's technological developments are growing very rapidly, especially technology such as Artificial Intelligent (AI) which produces products in the form of chatbots as virtual assistants whose job is to manage a human activity, for example, activities for purchasing tokens. This study applies the Natural Language Processing method to interact between computers and humans with natural language. The purpose of this study is to obtain information related to ordering tokens at PT Jasa Kelistrikan Indonesia. The results obtained from this study are that the chatbot is able to respond to questions given related to token purchases. The accuracy obtained in this study is 90%, with these results providing an answer that the chatbot has good performance and is feasible to use.
Today's technological developments are growing very rapidly, especially technology such as Artificial Intelligent (AI) which produces products in the form of chatbots as virtual assistants whose job is to manage a human activity, for example, activities for purchasing tokens. This study applies the Natural Language Processing method to interact between computers and humans with natural language. The purpose of this study is to obtain information related to ordering tokens at PT Jasa Kelistrikan Indonesia. The results obtained from this study are that the chatbot is able to respond to questions given related to token purchases. The accuracy obtained in this study is 90%, with these results providing an answer that the chatbot has good performance and is feasible to use.
Download
book
BibTex
Latex, Jabref
cloud_download
Original Resource
url resource Institution
