THE INTERPERSONAL COMMUNICATION SKILL USED BY
THE TOUR GUIDES IN BOROBUDUR TEMPLE AREA
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Institusion
Universitas Peradaban
Author
SUSILO, Nindya
Subject
Komunikasi
Datestamp
2023-11-18 06:40:44
Abstract :
Communication is one way for humans to interact with other. Communication is also a way for humans to give or get information. In toursim sector, tour guides must have good communication to speak with tourist. The aim of this thesis is to describe the Interpersonal communication skill used by the tour guides in Borobudur Temple area. To answer the question, the writer uses Joseph DeVito Theory about the effectiveness of Interperseonal communication. The findings show the aspect of Interpersonal communication by the tour guides in Borobudur Temple area. The aspect are Openess, Positiveness, Supportiveness, Emphaty, and Equality. The Interpersonal communication used by tour guides in Borobudur Temple went well and effectively, all the tour guides can apply 5 aspect of Interpersonal communication such as tell the truth , think positively, support with the tourist, have emphaty with the tourist, and respect to other culture.
Communication is one way for humans to interact with other. Communication is also a way for humans to give or get information. In toursim sector, tour guides must have good communication to speak with tourist. The aim of this thesis is to describe the Interpersonal communication skill used by the tour guides in Borobudur Temple area. To answer the question, the writer uses Joseph DeVito Theory about the effectiveness of Interperseonal communication. The findings show the aspect of Interpersonal communication by the tour guides in Borobudur Temple area. The aspect are Openess, Positiveness, Supportiveness, Emphaty, and Equality. The Interpersonal communication used by tour guides in Borobudur Temple went well and effectively, all the tour guides can apply 5 aspect of Interpersonal communication such as tell the truth , think positively, support with the tourist, have emphaty with the tourist, and respect to other culture.
File :
Cover_Nindya Susilo_40119012.pdf
Chapter I_Nindya Susilo_40119012.pdf
Chapter II_Nindya Susilo_40119012.pdf
Chapter III_Nindya Susilo_40119012.pdf
Chapter IV_Nindya Susilo_40119012.pdf
Chapter V_Nindya Susilo_40119012.pdf
Bibliography_Nindya Susilo_40119012.pdf
Appendices_Nindya Susilo_40119012.pdf
ARTIKEL-NINDYA SUSILO-40119012-Skripsi-2023.pdf
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