Abstract :
The problem of this Final Project is to find out how the process of making manifests of liquid bulk cargo carried out by PT Jayden Lintas Samudera Batam Branch. The research objectives are to find out how the process of making manifests, to find out the documents needed in making liquid cargo manifests, and to find out the obstacles that occur in the making process. This research uses a qualitative descriptive approach involving observation, interview, and documentation methods. The location of this research is at PT Jayden Lintas Samudera. The results of this study indicate that the process of making manifests of liquid bulk cargo carried out by PT Jayden Lintas Samudera Batam Branch has not been maximized with the following information, if the agent gets a SPK then the agent must make a RKSP. Then report into the form of inward manifest. After that the agent reports back the master data and master data details into the outward manifest, in making it using the manifest module application system (Ceisa 4.0) from customs, and after the process is carried out the agent will report through the iOnB website which is a special online permit place in the Batam customs area, and in iOnB the agent will report when the ship arrives (anchored) and also when the ship departs (Cast Of). Documents that must be required are Bill of Lading, Packing List, Invoice, NPE, and PEB. Obstacles faced include Regulatory Changes, and communication errors..