Abstract :
This study aims to determine the flow of supply chain management, obstacles
during the supply chain process, and solutions taken when supply chain bottlenecks occur on paper at PT. IKPP. This research uses a descriptive method.
Data collection techniques are interviews and documentation. The object of
research is PT. Indah Kiat Pulp & Paper Tbk-Perawang Mill. The result of this
research is supply chain management at PT. IKPP has three process flows
consisting of Order Process, Production Planning Process, and Logistics Process.
Obstacles to the supply chain process are late orders, excess incoming capacity or
allocation and not in accordance with the specified sales budget, length of the
container drawing calculation process, system error, incomplete information,
length of time for orders to be confirmed as sales confirmations, late payments
received, outstanding debts unpaid, overlimit, unrealized credit block, unavailable
packaging, customer decel not in accordance with paper machine mill, quality
issue, insufficient trucking, unavailable container, unavailable space, lack of tools
when stuffing. The solutions implemented are reminders to related parties,
mentioning contracts, collaborating with IT for system errors, reviewing and
conducting meetings, negotiating for block schedule reservations, forecasting to
provide Safety Stock, booking space, collaborating with parties whose forklifts
can lent.