Abstract :
This final project aims to find out the obstacles in issuing invoices to ship owners
by PT. Sufie Ark Lines. The purpose of the research is to find out the mechanism
for issuing invoices, the causes of delays in issuing invoices, and efforts to
overcome delays in issuing invoices. So that this research is more focused,
focused and avoids the discussion being too broad. The limitation of the problem
in this study is the problem of issuing invoices in the agency sector at PT. Sufie
Bahtera Lines on ship berthing and ship sailing, the author's systematics in order
to facilitate and provide an overview of the final project proposal plan using direct
observation, documentation, and interviews research methods. The result of this
study is that the delay in issuing invoices occurred because there were several late
issued notes, such as Pelindo notes that were late in payment because the
company lacked funds, lack of attachments in issuing invoices, lack of
communication of good cooperation performance between related parties and the
company. PT. Sufie Bahtera Lines, lack of human resources in applying systems
that are not in their fields To overcome delays in issuing invoices to ship owners,
the company pays notes on time so that notes can be issued, the company will
continue to communicate well to remind the party who issued the note, and
complete existing infrastructure facilities.