Abstract :
The high competition in the coffee shop business and promising opportunities
make KopiKAP shops must be able to adapt and develop their business. The
purpose of this research is to evaluate KopiKAP's business strategy with a canvas
business model approach and to design a new business model. This research is a
qualitative descriptive research with in-depth interview method. The results of this
study obtained the development of a business model on the five blocks of the
canvas business model, namely the development of the customer relationship
block is the secret menu, the revenue stream block is consignment costs, the main
activity block is continuous online promotion, the main partnership block is
partnering with stores. bread, and the block of development cost structure is the
cost of business development or innovation.