SISTEM PENDUKUNG KEPUTUSAN PENENTUAN URUTAN
LIST AREA PADA INSTALASI WIFI DAN CCTV
MENGGUNAKAN METODE SIMPLE MULTI ATTRIBUTE
RATING TECHNIQUE (SMART)
(STUDI KASUS : CV. INDONESIA CORNER KLATEN)
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Institusion
INSTITUT TEKNOLOGI DIRGANTARA ADISUTJIPTO
Author
ADITYA RAMDANI, RIZKAN
Subject
Q Science (General)
Datestamp
2024-03-27 05:56:25
Abstract :
In determining the order of service areas, technicians are often confused when they are about to perform services, thus causing the services performed by technicians to be less efficient and less than optimal. Several factors cause technicians to be confused when performing services, namely, one of which is determining the target area that is still less structured. The lack of structure in determining the order in which the destination areas are taken will have an impact on every decision to determine the order of service areas to be worked on. So that a decision support system is made to determine the order of the list area on the installation of WIFI and CCTV to assist technicians in making service decisions that will be done first. The method used is the (SMART), which is a multi-attribute, a flexible method and is more widely used because of its simplicity in responding to the needs of decision-makers and how to analyze responses. The determination is carried out by normalizing each criterion weight, calculating the utility value, and getting the result of 55.8573 with a value range of 41.6 to 67.4 "Precedence"
In determining the order of service areas, technicians are often confused when they are about to perform services, thus causing the services performed by technicians to be less efficient and less than optimal. Several factors cause technicians to be confused when performing services, namely, one of which is determining the target area that is still less structured. The lack of structure in determining the order in which the destination areas are taken will have an impact on every decision to determine the order of service areas to be worked on. So that a decision support system is made to determine the order of the list area on the installation of WIFI and CCTV to assist technicians in making service decisions that will be done first. The method used is the (SMART), which is a multi-attribute, a flexible method and is more widely used because of its simplicity in responding to the needs of decision-makers and how to analyze responses. The determination is carried out by normalizing each criterion weight, calculating the utility value, and getting the result of 55.8573 with a value range of 41.6 to 67.4 "Precedence"
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