Abstract :
Service interphone system is one of the systems contained in the
communication system in ATA Chapter 23 in the Aircraft Maintenance Manual
(AMM), namely in chapters 23-41-00. This system is used for internal
communication on the plane between pilots and ground crew, pilots and flight
attendants, among ground crew, and between flight attendants. In the attendant
handset service interphone system on the Boeing 737-NG there was a loss of sound
which resulted in the voice not being heard on the attendant handset at the attendant
station.
The method used is observation, by going directly to the field to find out
exactly what problems exist, as well as searching for data from various sources that
have been widely and narrowly published such as the Aircraft Maintenance Manual,
Fault Isolation Manual, books, and the internet. The problem of loss of sound in
attendant handset is solved by troubleshooting the components that are the possible
causes of the problem.
After carrying out the troubleshooting, it is found that there is a problem
with the remote electronic unit (REU), so it is necessary to replace the REU
component. After replacing component, rechecking is done to find out that the
failure does not appear again on the service interphone system