Institusion
INSTITUT TEKNOLOGI DIRGANTARA ADISUTJIPTO
Author
RAMADHAN ARITONANG, RACHMAD
Subject
T Technology (General)
Datestamp
2024-06-21 06:11:18
Abstract :
Aviation safety a top priority in the process of civil flight operations and
military flight operation. Flights running securely and safely supported by ground
personnel and ground staff which one of them is the flight operation unit. The most
dominant cause of the accident and flight that incident is human errors. Causes of
accidents and incidents since 2010 most airlines still dominated by human errors
up to 67.12 percent, 15.75 percent technical factors, environmental 12.33 percent,
and 4.79 percent of facilities or infrastructure. Therefore, this study aims to
determine the level of mental workload of the flight personnel operation that is
based on the characteristics of the study subjects such as age, years of service, job
title, and each unit of division and how to overcome them.
The process does is measure the mental workload of the six dimensions of
mental demands, physical demande, temporal demands, performance, frustration
and effort level using the NASA-TLX (Task Load Index). Data obtained by interview
and questionnaire. And the steps being taken are weighted and rating, calculates
the weighted workload, calculate the average weighted workload (WWL), and
interpretation of scores to determine the level of mental workload experienced by
the personnel.
This discussion resulted in the average of the highest WWL based on each
of the characteristics of the subject. Based on the age range 51-60 years old
personnel amounted to 80.8, based on the group years of service with tenure of 31-
40 years at 80.3, based on job positions, personnel with a position as manager at
85, based on the division unit is a group of units crew scheduling at 79.8.
Interpretation of recapitulation value WWL personnel who are at very high
classification amounted to 19 personnel, and high classification amounted to 8
personnel and then personnel WWL highest value is Riswanto Chendra Putra is at
85 while the lowest WWL is Bagus.P at 73