Abstract :
Quality represent an guarantee which must be given and fulfilled by company to consumer. Company have to pay attention operation of quality at product and process become to find the happening of instability of product handicap and process so that can be brought an action against to lessen handicap, improve;repairing and improving the quality of yielded product Problems that happened in PT. this Berlina Tbk-Pandaan is height mount Defect product of gallon though company have applied operation which in control . From result of perception, at its production process is found the existence of instability of process result the happening of handicap at product become ( gallon) in the form of holey Wall bottle, Bottle smell, Defect mouth, Weight Bottle do not standart, Air bubble and of Bottom convex.
Target of research to identify instability of process, defect of Gallon, its cause factors, measuring ability of process and give proposal to improve;repair the quality of product by using method of Six Sigma DMAIC, that is a[n method which focusing at handicap, stabilizing ability of process, defining, pengukur, analysing, improve;repairing and controling process Result of research show in course of production of Gallon Aqua mount Kapabilitas process during January month;moon 2007 up to July 2007 equal to 18,578 DPMO or 3,587 sigma. While Process having handicap ( biggest defect) is holey Wall bottle with value of RPN highest that is 392. Its meaning still many there are handicap in product, for that require to be performed by
repair of process so that discovered by the make-up of the quality of in its level