Abstract :
This study was conducted to determine the communication volunteers in empowering the Rohingya
refugees in terms of communication process, a form of communication that is done and the
obstacles experienced volunteers in empowering communities Rohingya refugees in the city of
Langsa in Aceh province. This study uses a constructivist paradigm using qualitative data. Data
obtained by conducting interviews with seven informants. The results showed that the
communication that occurs between the volunteers and the beginning of the arrival of Rohingya
refugees using nonverbal communication (sign language), and when the activity took place
empowerment using verbal communication and use images. Forms of Interpersonal
communication and communication groups use volunteers when empower refugee communities in
terms of interaction, motivation, socialization and discussions while the field of intercultural
communication used volunteers in assessing the behavior of communities Rohingya refugees on
perceptions and perspectives of volunteers who are influenced by the background of community life
Rohingya refugees in country of origin. Communication that occurs is not effective because of
differences in language. The language used at the beginning of the arrival of Rohingya refugee
community that sign language. During the year the existence of the Rohingya refugee community
in Langsa, little by little have mastered the vocabulary and some Indonesian words, but to empower
them volunteers are not only communicate verbally, but also use posters and pictures, barriers
volunteers in empowering the Rohingya refugees are language problems (semantic problem), the
perspective and way of thinking is narrow (perceptual distorsion), and cultural differences
(cultural differences)