The Influence Of Leadership Communications Mediated By Feeling Valued And Involved, On Employee Engagement A Case Study Of Pt Sanggar Sarana Baja Change Management
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Institusion
Sekolah Tinggi Manajemen Ipmi
Author
Wibowo, Antonius Hery
Subject
H Social Sciences (General)
Datestamp
2021-02-01 08:16:03
Abstract :
Change is inevitable in any business organization to grow sustainably and to build a competitive advantage. Reluctance to change will adversely affect the organizations in competition. PT Sanggar Sarana Baja, a company established in 1977, realized the necessity of change. In the last five years, the Company has been performing continuous changes to pursue its transformation to become a leading engineering company in the mining and oil and gas industries. The Company has been performing proper communication on change management during the period. Unfortunately, its engineers have not fully utilized its integrated engineering software. The unutilized affects the collaborative working environment and performances of the organization. According to interviews with relevant officials, there was a lack of communication on the process. Hence, this research aims to investigate the influence of leadership communication feeling valued and involved, and on employee engagement. The three variables are considered suitable in illuminating the phenomena under the research. The quantitative research is applied to analyze the relationship among the variables by surveying one hundred of employees of the Company in Jakarta's head office and its workshop in Cikupa, from July 2019 until 1 August 2019. The survey results are analyzed with PLS-SEM to measure the relationship between the variables. The findings indicate that feeling valued and involved mediate the positive and significant impact of leadership communication on employee engagement. The study also reveals that leadership communication does not have a positive and significant effect on employee engagement. This research provides empirical evidence on the relationships among the three variables in the context of an engineering company in Indonesia, which contributes the theory and practice of leadership communication and change management. Keywords: Leadership Communication, Feeling Valued and Involved, Employee Engagement, Change Management, Indonesia.
Change is inevitable in any business organization to grow sustainably and to build a competitive advantage. Reluctance to change will adversely affect the organizations in competition. PT Sanggar Sarana Baja, a company established in 1977, realized the necessity of change. In the last five years, the Company has been performing continuous changes to pursue its transformation to become a leading engineering company in the mining and oil and gas industries. The Company has been performing proper communication on change management during the period. Unfortunately, its engineers have not fully utilized its integrated engineering software. The unutilized affects the collaborative working environment and performances of the organization. According to interviews with relevant officials, there was a lack of communication on the process. Hence, this research aims to investigate the influence of leadership communication feeling valued and involved, and on employee engagement. The three variables are considered suitable in illuminating the phenomena under the research. The quantitative research is applied to analyze the relationship among the variables by surveying one hundred of employees of the Company in Jakarta's head office and its workshop in Cikupa, from July 2019 until 1 August 2019. The survey results are analyzed with PLS-SEM to measure the relationship between the variables. The findings indicate that feeling valued and involved mediate the positive and significant impact of leadership communication on employee engagement. The study also reveals that leadership communication does not have a positive and significant effect on employee engagement. This research provides empirical evidence on the relationships among the three variables in the context of an engineering company in Indonesia, which contributes the theory and practice of leadership communication and change management. Keywords: Leadership Communication, Feeling Valued and Involved, Employee Engagement, Change Management, Indonesia.
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