Abstract :
This report is one of the requirements to complete the Internship Program to
finish the last semester in Akademi Kuliner dan Patiseri OTTIMMO International. The
other requirement is 6 months practical program in some Hotel or Restaurant. Author
has finished the 6 months practical in Vasa Hotel Surabaya from February 8th, 2020
until August 8th, 2020. Author assigned to operate the 6 months of internship in Pastry
Kitchen.
Vasa Hotel Surabaya is one of the five stars hotel in Surabaya that has a good
quality in both Food & Beverage and hospitality with numerous prestigious awards.
This is the reason why Author chose to start the internship program at Vasa Hotel
Surabaya.
Vasa Hotel Surabaya has given Author the opportunity to experience the whole
professional industry of hospitality which makes Author very grateful because Author
able to learn something more than just basic knowledge, such as team work, team
leading and professional hotelier job. They somehow provided a great training which
motivates Author to be better every day. In some of times, all staff always ensure
everyone had a sufficient knowledge to do his/her job properly from smallest things
like hygiene, food preparation, etc. They also ensure all trainees got a chance to learn
as much as possible.
In this report, Author will specify the experience during the internship
period. The report contains the company profile, evaluation performance, and
job details.