Abstract :
"This industrial training report is the one of requirements from Ottimmo
International Master Gourmet Academy Surabaya to fulfill the graduation
regulation. This report based on six months Industrial training at JW Marriott Hotel
Surabaya from January 9th to July 9th 2023. JW Marriott Hotel Surabaya have
several kitchen outlets to learn from, but the writer chose to do the industrial
training at JW Marriott?s Pastry Kitchen. There?s only one pastry kitchen at JW
Marriott Surabaya, one that supply the dessert for every department at the hotel.
There are a lot of difficulties that the author had to face during the internship
program especially during the beginning where the author had to learn a lot of new
things because of the different job description that are required to do during the first
two weeks. Besides that, the writer had difficulties to adapt with the new
environment in the kitchen and in the restaurant in front of the guest, as well as
having to adjust to working with new colleagues. However, as the time passed, the
author is able to enjoy the internship program."
Keyword: JW Marriott Hotel Surabaya, Internship, Hospitality