Analisa Kualitas Produk Makanan Dan Kualitas Pelayanan Di Rocka Restaurant Department Food And Beverage Six Senses Uluwatu Pada Masa Pre-Opening
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Institusion

Universitas Agung Podomoro

Author

Mardjuki, Meiria Katida

Subject

Hotel Business 

Datestamp

2020-10-05 06:58:13 

Abstract :
Six Senses Uluwatu Bali is a resort that is Pre-opening and still in its early stages where it wants to provide an introduction to the community in terms of brand awareness. The purpose of this study case is Six Senses has a concern for its customers in terms of products and services. However, because this resort is a resort that is still classified as a pre-opening, both of these qualities are considered, whether the previous product or service is focused on being better. In this pre-opening resort problems, there is still less optimal customer satisfaction with product quality and service quality in the Food and Beverage department that is different from what they expect. This research is a descriptive ? quantitative research with primary data are collected from Questionnaire and secondary data are collected from journal and other research. The quality of food products and services must be improved so that they have the qualities that guests expect and also do not differentiate guests from having these qualities. Especially from the food to be served, before double check again before serving to guests in terms of taste, temperature and maturity level because it becomes a first impression for them. 

File :
1. COVER TA MEIRIA KATIDA 31150028.pdf
2. SURAT PERNYATAAN BEBAS PLAGIATTA MEIRIA KATIDA 31150028.pdf
11. DAFTAR LAMPIRAN TA MEIRIA KATIDA 31150028.pdf
12. BAB I TA MEIRIA KATIDA 31150028.pdf
13. BAB II TA MEIRIA KATIDA 31150028.pdf
14. BAB III TA MEIRIA KATIDA 31150028.pdf
15. BAB IV TA MEIRIA KATIDA 31150028.pdf
16. BAB V TA MEIRIA KATIDA 31150028.pdf
17. DAFTAR PUSTAKA TA MEIRIA KATIDA 31150028.pdf
18. LAMPIRAN TA MEIRIA KATIDA 31150028.pdf
3. HALAMAN PENGESAHANTA MEIRIA KATIDA 31150028.pdf
4. KATA PENGANTARTA MEIRIA KATIDA 31150028.pdf
5. HALAMAN PERNYATAAN PERSETUJUAN PUBLIKASI TA MEIRIA KATIDA 31150028.pdf
6. ABSTRACT TA MEIRIA KATIDA 31150028.pdf
7. DAFTAR ISI TA MEIRIA KATIDA 31150028.pdf
8. DAFTAR GAMBAR TA MEIRIA KATIDA 31150028.pdf
9. DAFTAR TABEL TA MEIRIA KATIDA 31150028.pdf
10. DAFTAR GRAFIK TA MEIRIA KATIDA 31150028.pdf