Peranan Pramusaji Terhadap Kepuasan Pelanggan (Studi Kasus di Le Bistrot Du Potager Gerland)
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Institusion

Universitas Agung Podomoro

Author

Wijaya, Bella Yudha

Subject

Hotel Business 

Datestamp

2020-10-12 09:44:13 

Abstract :
Le Bistrot du potager Gerland is a bistrot-style restaurant that has a bar in the middle of the dining room. The atmosphere of the restaurant is unique, comfortable, integrated with music and with an open kitchen concept, allowing customers to see directly the activities in the kitchen. Have a waitress with free clothes, creating a relaxed atmosphere and a chef who has more than 10 (ten) years of experience. This study describes the role of waitresses on customer satisfaction. The research method used is observation, interview, documentation, and data analyzed to obtain the desired summary results. The results of the study will show the role of servants in providing services to customers, which will affect customer satisfaction. 

File :
1. Cover - Tugas Akhir - 31140004.pdf
Surat Bebas Plagiat.pdf
10. Bab 2 - Tugas Akhir - 31140004.pdf
11. Bab 3 - Tugas Akhir - 31140004.pdf
12. Bab 4 - Tugas Akhir - 31140004.pdf
13. Bab5 - Tugas Akhir - 31140004.pdf
14. Daftar Pustaka - Tugas Akhir - 31140004.pdf
15. Lampiran - Tugas Akhir - 31140004.pdf
Halaman Pengesahan.pdf
4. Kata Pengantar - Tugas Akhir - 31140004.pdf
Persetujuan publikasi.pdf
6. Abstrak - Tugas Akhir - 31140004.pdf
6. Abstrak - Tugas Akhir - 31140004.pdf
7. Daftar Isi - Tugas Akhir - 31140004.pdf
8. Daftar Tabel - Tugas Akhir - 31140004.pdf
9. Bab 1 - Tugas Akhir - 31140004.pdf