Institusion
Politeknik Pariwisata NHI Bandung
Author
Raden Roro, Mia Rachmania
Subject
HD28 Management. Industrial Management
Datestamp
2022-11-29 08:52:57
Abstract :
This research is a study that discusses the work environment in one department,
namely the Front Office Deparment in a five-star hotel located in Bandung,
namely The Trans Luxury Hotel Bandung. In this study, what is of interest to be
investigated is how the work environment has been applied before. Starting from
the technical environment, human environment and organizational environment.
This research was conducted to produce something that can help improve the
work environment that has been applied previously. With a qualitative research
method with the case study approach used, this research therefore involves both
researcher and resource person. The data analysis technique used is triangulation,
making it easier for researchers to process the results or data obtained by
interviews. The results of research conducted on the technical environment,
human environment, organizational environment that can be used as research and
knowledge that can be studied more deeply for better application. Then this
research produced a conclusion and recommendation to be input or improvement
for The Trans Luxury Hotel Bandung.
Key words: Work environment, organization, front office, physical work
environment, non physical work environment