Abstract :
Mediation services become very important in an educational institution, it
aims to create a more orderly and peaceful environment for madrasah. In this
study aims to analyze how the implementation of mediation services in improving
the discipline of students of Madrasah Aliyah Negeri 3 Medan, with the scope of
the problem formulation, namely 1) How does the guidance and counseling
teacher handle student problems through mediation services at MAN 3 Medan ?,
2) How can mediation services support the improvement of student discipline at
MAN 3 Medan ?, 3) What is the description of the success of mediation services
in improving student discipline at MAN 3 Medan ?.
The results of the study describe that the mediation service is a counseling
service carried out by the counselor to two or more parties who are in a state of
mutual compatibility, with the mediation service also indirectly strongly
supporting the improvement of student discipline in MAN 3 Medan. The details
of the results of the research are 1) Implementation of mediation services through
the process or stages of planning, implementation, evaluation, analysis of
evaluation results, follow-up and reports. 2) Mediation services in MAN 3 Medan
strongly support the improvement of students' discipline, as for the improvement
of these disciplines including: a) Mediation services support an increase in
discipline in attendance, b) Mediation services support an increase in discipline in
the school's discipline and mission and c) Mediation services support increased
discipline in the learning process. 3) There is a description of the success of
mediation services in improving the discipline of MAN 3 Medan students
including, a picture of success in a conducive learning process, a picture of
success in carrying out the mission of Madrasah Aliyah Negeri 3 Medan, a picture
of success in the MAN 3 Medan environment being safe and orderly and a picture
of success in run the rules in MAN 3 Medan.