PERSEPSI WISATAWAN DOMESTIK TERHADAP KUALITAS PELAYANAN DESA WISATA KE'TE KESU TORAJA UTARA
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Institusion
Universitas Muhammadiyah Gorontalo
Author
Dai, Nur Fajrin
Subject
H Social Sciences (General)
Datestamp
2023-05-23 02:23:48
Abstract :
This research aims to determine the Perception of Domestic Tourists toward Service Quality. This research used a quantitative descriptive approach. The sample was taken technically with a total sample of 85 respondents. Data collection using observation sheets and questionnaires. Data analysis using the Likert scale on the tourist perception validity test of <0.05=0.05 and Cronbach?s alpha result of 0.708 on service quality and hypothesis test with a value of 0.000 using the multivariate regression method. So, there is an influence on tourist perceptions of the quality of service. Keywords: Perception Traveller, Quality of Service, Kete 'Kesu Tourism Village.
This research aims to determine the Perception of Domestic Tourists toward Service Quality. This research used a quantitative descriptive approach. The sample was taken technically with a total sample of 85 respondents. Data collection using observation sheets and questionnaires. Data analysis using the Likert scale on the tourist perception validity test of <0.05=0.05 and Cronbach?s alpha result of 0.708 on service quality and hypothesis test with a value of 0.000 using the multivariate regression method. So, there is an influence on tourist perceptions of the quality of service. Keywords: Perception Traveller, Quality of Service, Kete 'Kesu Tourism Village.
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