Abstract :
There were several important points that could be concluded from this final report about interpreting methods and strategies employed by customer service officers at Denpasar Tourist Information Centre. First was about what are interpretation methods frequently used by customer service officers at Denpasar Tourist Information Centre. There were two interpreting methods that used by customer service officer, those were consecutive and simultaneous interpreting method, but the most frequently used was
consecutive interpreting method. The customer service officers used these two interpreting methods in a different situation while serving the customers. And the next was about the strategies to avoid misinterpreting. The customer service officers used three of twenty-seventh strategies mentioned by Li (2018). Those are anticipation, summarizing, and skipping. The customer service officer used those
methods because according to them, there were only those three strategies in avoid misinterpreting.