ANALISIS PELAKSANAAN STANDAR PELAYANAN MINIMAL (SPM) BIDANG KESEHATAN PADA PENDERITA HIPERTENSI DI PUSKESMAS CIPELANG KOTA SUKABUMI TAHUN 2019
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Institusion
Universitas Pembangunan Nasional Veteran Jakarta
Author
Sheila Rizkia Anjari, .
Subject
RA0421 Public health. Hygiene. Preventive Medicine
Datestamp
2021-07-12 03:24:51
Abstract :
Minimum Service Standard (SPM) is government program that covers the quality of basic services that must be carried out by every region in Indonesia in order to fulfill the rights of all people to live healthily and get health services. Based on the results of the SPM achievements of the Cipelang Community Health Center in 2019, the indicators of health services for hypertension sufferers according to standards obtained a cumulative achievement at productive age of 34%, while for the elderly it was 35.01%. This figure is still far from the target set at 100%. The purpose of this study was to analyze the implementation of the Minimum Service Standards (SPM) for hypertension sufferers at Cipelang Public Health Center in 2019. This research method is qualitative with a descriptive approach. The number of informants were 8 people with the purposive sampling method. The data Collection was carried out by in-depth interviews, a document study, and observation. The data analysis technique used 3 steps, namely data reduction, data presentation, and conclusion drawing. To validate the data research, source triangulation, technical triangulation, and data triangulation were used. The results of the study have referred to the Minister of Health Regulation No. 4 of 2019. It was found that there were deficiencies in the human (HR) section, the networking was carried out outside the building via Posbindu and visits to workplaces in the work area of the Puskesmas. The implementation of health services for patients with hypertension according to standards has not run optimally due to limited health personnel. The advice given is to do the networking through PIS-PK.
Minimum Service Standard (SPM) is government program that covers the quality of basic services that must be carried out by every region in Indonesia in order to fulfill the rights of all people to live healthily and get health services. Based on the results of the SPM achievements of the Cipelang Community Health Center in 2019, the indicators of health services for hypertension sufferers according to standards obtained a cumulative achievement at productive age of 34%, while for the elderly it was 35.01%. This figure is still far from the target set at 100%. The purpose of this study was to analyze the implementation of the Minimum Service Standards (SPM) for hypertension sufferers at Cipelang Public Health Center in 2019. This research method is qualitative with a descriptive approach. The number of informants were 8 people with the purposive sampling method. The data Collection was carried out by in-depth interviews, a document study, and observation. The data analysis technique used 3 steps, namely data reduction, data presentation, and conclusion drawing. To validate the data research, source triangulation, technical triangulation, and data triangulation were used. The results of the study have referred to the Minister of Health Regulation No. 4 of 2019. It was found that there were deficiencies in the human (HR) section, the networking was carried out outside the building via Posbindu and visits to workplaces in the work area of the Puskesmas. The implementation of health services for patients with hypertension according to standards has not run optimally due to limited health personnel. The advice given is to do the networking through PIS-PK.
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