Pengaruh E-Service Quality, Perceived Value, Dan E-Trust Terhadap Customer Satisfaction Pengguna E-Wallet Pada Produk Makanan
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Institusion

Universitas Katolik Musi Charitas

Author

Sutanto, Angelyna Florenthya

Subject

H Social Sciences (General) 

Datestamp

2024-02-21 03:03:18 

Abstract :
This study aims to analyze and see the influence of e-service quality, perceived value and e-trust on customer satisfaction of e-wallet users on food products. Researchers used quantitative research with a sample size of 105 respondents in this study. The results of this research show that the variables e-service quality, perceived value and e-trust have a positive and significant influence on customer satisfaction of e-wallet users with food products. 

File :
EM-2024-2022043-cover.pdf
EM-2024-2022043-abstract.pdf
EM-2024-2022043-complete.pdf
EM-2024-2022043-summary_id.pdf
EM-2024-2022043-tableofcontent.pdf
EM-2024-2022043-chapter1.pdf
EM-2024-2022043-chapter2.pdf
EM-2024-2022043-chapter3.pdf
EM-2024-2022043-chapter4.pdf
EM-2024-2022043-conclusion.pdf
EM-2024-2022043-reference.pdf
EM-2024-2022043-attachment.pdf