Institusion
Universitas Pembangunan Jaya Tangerang
Author
Ajeng, Ari Novia Br Nainggolan
Subject
TA Engineering (General). Civil engineering (General)
Datestamp
2020-03-11 07:14:46
Abstract :
Evaluation Performance of Transjakarta Bus Stop Services Using Stated
Preference and Importance-Performance Matrix Methods.
Ajeng Ari Novia Br Nainggolan 1), Resdiansyah 2), Fredy Jhon Philip Sitorus 3)
1) Student of Civil Engineering Department, Pembangunan Jaya University
2) Dean of Technology and Desain Faculty, Pembangunan Jaya University
3) Lecturer of Civil Engineering Department, Pembangunan Jaya University
Evaluation of the Transjakarta Palem Raja Raya bus stop service performance,
on the T11 corridor with the route Poris Plawad - Karawaci - Bundaran Senayan,
has been carried out to determine the bus stop level of services, the level of
importance and satisfaction of passengers (IPMA) in regard to bus stop services,
as well as to find out the solution to improve the optimal bus stop service
performance based on passenger preferences (Stated Preference). The method
used in this study were observation at the bus stop, and the survey using a
questionnaire containing questions about fare, waiting times, and convenience of
facilities. All of the data processed with the SPSS version 23 MacOS.
According analysis results, the level of bus stops services in accommodating
passenger volume indicated at LOS F, which is the worst LOS category
according to Highway Capacity Manual (HCM 2000), and describes as overflow
queue condition. There are two variables of bus stop service which indicated by
passengers are important but not satisfactory and need to be improved, namely
waiting time and passenger density. Stated preference result analysis using
multiple regression shows that the variables which affected passengers to
choose alternative bus stops services are fare (TF), waiting time (WT), and
facility convenience (KF), with the value of each bus stop service's variable can
be seen in the following models: P = 2,020 + 0,000238TF - 0,057WT + 0,236KF.
These values can be interpreted that if the fare, waiting time, and facility
convenience change by 1%, then the probability of choosing a bus stop service
alternative will increase or decrease by the variable coefficient value.
Keywords: Bus Stop Services Performance, Stated Preference, Importance-
Performance Matrix.
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Publication Years : 2001 - 2018