Abstract :
ThisresearchisaimsforknowingthedegreeofbrandloyaltyfromManchester Unitedcreditcardholderandtheperspectiveofloyaltyfrompersonal characteristic,whichdividesfromfansandnonfansofManchesterUnited.The captiveoftherespondentsfromthecustomerofBankDanamonwhomalready hadManchester United credit card andhavebeen useditfor several transactions
Theresultsofthisresearchupon90respondentsindicatethat:(1)Thelevelof switcherbuyerislowwith1,833averagescore.(2)Thelevelofhabitualbuyeris lowwith2,341averagescore.(3)Thelevelofsatisfiedbuyerishighwith4,054 averagescore.(4)Theleveloflikesthebrandishighwith3,887averagescore. (5)Thelevelofcommittedbuyerishighwith4,129averagescore.(6)Thereare nodifferentperceptionbaseson personalpreference aboutchoosing a creditcard fromfansandnonfansofManchesterUnited.Thismatterindicatethat ManchesterUnitedcreditcardhaveahighlevelofloyaltydegreefromthose5 dimensions
Theresultsofthisresearchupon90respondentsindicatethat:(1)Thelevelof switcherbuyerislowwith1,833averagescore.(2)Thelevelofhabitualbuyeris lowwith2,341averagescore.(3)Thelevelofsatisfiedbuyerishighwith4,054 averagescore.(4)Theleveloflikesthebrandishighwith3,887averagescore. (5)Thelevelofcommittedbuyerishighwith4,129averagescore.(6)Thereare nodifferentperceptionbaseson personalpreference aboutchoosing a creditcard fromfansandnonfansofManchesterUnited.Thismatterindicatethat ManchesterUnitedcreditcardhaveahighlevelofloyaltydegreefromthose5 dimensions